Privacy policy
Introduction
At ModaLavender, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and make purchases of our clothing products including trousers, dresses, skirts, and blouses.
We comply with international privacy regulations including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Information We Collect
Personal Information
- Contact details (name, email address, shipping address)
- Payment information (processed securely through our payment partners)
- Order history and purchase details
- Communication preferences
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
- Process and fulfill your orders for our clothing products
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Improve our website and product offerings
- Prevent fraud and ensure website security
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist in website operations
- Legal authorities when required by law
All third-party partners are required to maintain appropriate security measures and use your data only for the purposes we specify.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and we maintain reasonable safeguards to ensure data security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to processing of your personal data
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can control cookie settings through your browser preferences.
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].